Where Do They Fly

Virgin Atlantic consists of a fleet of 38 aircrafts that fly to over 30 destinations worldwide including locations in the UK, Africa, the Middle East, Asia, Australia and the Northern United States.

Check-In

Passengers are advised to check in at least two hours prior to their scheduled flight departure and if desired, you can also check-in online up to 24 hours in advance of their flight. You can then print out a boarding pass and bring it, along with your identification and e-ticket receipt directly to the bag drop on the day of your flight.

Baggage

Carry on baggage is governed by a tiered structure and Economy and Premium Economy passengers are allowed one piece of hand baggage (approx 9 x 14 x 22 inches in size and 13 lbs. in weight) per purchased ticket. Upper Class passengers are allowed two pieces of hand baggage (approx 9 x 14 x 22 inches each in size and not exceeding 35 lbs. combined weight) per ticket. Additional items such as a purse, overcoat, umbrella, reading material, walking sticks, food, small amount of goods, and a camera are allowed onboard as well.

The checked baggage drop is closed 60 minutes prior to each flight's scheduled departure time and for checked in baggage there is a tiered baggage allowance policy. Economy passengers are allowed two pieces of checked baggage not to exceed 50 lbs. each per passenger. Premium Economy are allowed two pieces of checked baggage not to exceed 70 lbs. each per passenger and Upper Class passengers are allowed three pieces of checked baggage not to exceed 70 lbs. each per passenger.

Child Fares

N/A.

Senior Fares

N/A.

Pets

N.A.

Carrying Oversized Baggage (Musical Instruments, Strollers, etc.)

If your item exceeds the carry-on allowance, passengers may count one such item as part of their baggage allowance, bringing it directly to the proper airport authority for approval. The item will then be passed through security and collected at the departure gate to be loaded into the aircraft hold.

In-Flight Service

A small television screen is installed into the seatback of every aircraft chair for viewer enjoyment and "On Demand" movies, CD's and video games are available on select airplanes that have been upgraded. Upper class service includes extra-wide seats that can be converted into flat beds on which to sleep, a full bar and option chauffer service to and from the airport.

Air Miles

The Flying Club offers frequent flyer rewards in the form of sale fares, invitations to special events and promotions, and exclusive member options. There are three tiered levels in the club which are red, silver and gold.

Airline Food

Meals are provided on all flights and include Kosher, vegetarian and gluten-free options. Medical meals are also available, but require advance booking via the Special Assistance division (http://www.virgin-atlantic.com/en/us/customerrelations/contact_us/phone.jsp).

In-Flight Magazine

Seatback Magazine is available on all flights and four new issues are produced every month. In addition to interviews with celebrities and prized competitions, there is also a complete listing of all in-flight entertainment.

Airline Alliances

Virgin Atlantic enjoys alliances with a large number of airlines which allows them to offer flight deals and reward points to their Flying Club members when they fly on any one of many partner airlines. U.S. Airways, Continental Airlines, Gulf Air and Singapore airlines are just a few of the many alliances that Virgin Atlantic has formed over the years.

Contact Information

Virgin Atlantic can be reached via their website at virginatlantic.com.

In addition, to make reservations or speak with a customer service representative, you can call this toll-free number: 1(800) 821-5438

cURL Error: