Overview

For over six decades, Air Portugal (IATA-Code: TP, ICAO-Code: TAP and Callsign Air Portugal) has remained a leader in Portugal's airline market. It is also a member of the world's biggest airline alliance. Headquartered in Lisbon, TAP flies to nearly 30 countries. It's also the top transportation company in Europe traveling to Brazil.

Flying Route

With its Hub in Lisbon, TAP currently has 58 destinations. Those destinations are located in 27 countries throughout Europe, Africa, North America, and South America. Its major destinations include Casablanca, Johannesburg, Lisbon, Munich, Paris, and Rio de Janeiro. Also, TAP has several destinations in Brazil, France, Germany, Italy, and Spain.

Check-In

Aware that time is precious in today's hectic world, TAP provides a convenient online check-in. However, this service is only available to those who are traveling without any baggage. You should check-in at least two hours before an international flight, and at least one hour before a domestic flight.

As always, it is better to check-in as early as possible. Keep in mind that different countries may have additional checks and searches before your flight. In the United States, this could include a check of carry-on luggage; or a detailed search of electric and electronic goods, and footwear.

Baggage

The maximum weight for First Class Carry-On luggage is 10 kilograms (22 lbs), and is limited to two pieces. For all other classes, the maximum weight is 6 kilograms (13 lbs) and is limited to one piece.

Different weight limits also exist for TAP Air Portugal Checked Luggage. For First Class flights in the United States, a passenger is allowed three bags with a weight limit of 23 kilograms (50 lbs). Meanwhile, for all other classes, the weight limit is also 23 kilograms (50 lbs), though a maximum of two pieces is permitted.

Regarding excess baggage fees, TAP employs either a Piece Concept or Weight Concept scheme.

Traveling Infants

Special infant fares are available for passengers that are less than 24-months-old. Typically, the price of tickets for such infants is 10% of the adult fare, with taxes added. Requirements for such infants are that they cannot occupy a seat and an adult must accompany them.

Infants less than two-years-old may sit in a car-type infant seat on any TAP flight. Free cradles and bassinets are also available on the majority of TAP flights. However, to take advantage of the free cradle, certain requirements must be met. They include a weight limit of 24.2 lbs and maximum dimensions for the cradle.

Minors

TAP classifies all children less than 12-years-old who are traveling alone as "Unaccompanied Minors." To make reservations for Unaccompanied Minors, you must visit a TAP Ticket Counter or call a TAP Air Portugal Call Center. When making the reservation, always state the primary language of the child. Because the Unaccompanied Minors service requires both individual procedures and situations, you cannot make this type of reservation online.

There are some special situations. TAP can provide a special Monitor for those minors whose ages range from three-months-old to five-years-old, and who are traveling alone. Also, babies less than three-months-old cannot fly TAP.

Pets

Pets are permitted on domestic and international flights. On most TAP airliners, passengers can transport small animals, such as birds, cats, and dogs. However, this is dependent on the space availability. When the weight concept is applicable, TAP calculates the rates in accordance to the table of excess baggage weight.

TAP Air Portugal only allows cats and dogs to travel inside the cabin with their owners. The animals must remain inside an animal container that the passenger brings or purchases from TAP.

Service dogs accompanying visually impaired or deaf passengers may be transported in all flight classes, at no charge.

Frequent Flyer Program

Victoria is the frequent flyer program of TAP Air Portugal. After flying 30,000 miles within one year, Victoria Silver gives you 25% extra miles and waiting list priority. Meanwhile, after flying 70,000 miles within one year, Victoria Gold provides you with 40% extra miles and 20 extra kilograms/44 lbs of luggage.

In Flight Services

In-flight services during TAP flights include drinks, blankets, and children's games. Meanwhile, a variety of magazines are available, including TAP's unique in-flight magazine, entitled Up.

Airlines Alliances

TAP has been a member of the world's largest airline alliance, Star Alliance, since 2005.

Contact Information

To make reservations from the United States, call 1-800-221-7370. If you need to e-mail TAP Air Portugal, contact it at tapusa@tap.pt. For Group Sales, call: 1-800-336-6990 or e-mail: tapgroupsusa@tap.pt. Meanwhile, if you need to make inquiries about Victoria, TAP's frequent flyer program, you can call: 1-877-359-6827 or e-mail at: victoriamiles@tap.pt. To reach TAP's home webpage, visit www.flyTAP.com.

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