Overview

El Al Airlines is the national carrier of Israel and is considered to be the safest airline in the world. Inaugurated in 1948, this airline holds the world record of carrying maximum passengers in a commercial flight during the Jews' rescue operation in Ethiopia.

Where Do They Fly

Headquartered at Lod Israel, El Al Airlines currently connects 48 countries in the continents of Asia, South and North America, and Europe and runs a domestic flight that connects to Eilat.

Check-In

For a small fee, passengers can take advantage of the early home check in facility offered by El Al to complete their security check and send in their check in baggage all from the comforts of their home. Check in for all flights close one hour prior to the departure. Economy passengers must check in 3 hours prior to the scheduled flight departure. Any changes to the tickets booked online can be made through the "Manage my Booking' sections of the El Al web site. Alternatively, passengers may also contact call centers handling customer queries or local sales offices for making necessary changes.

Baggage

Passengers traveling on El Al are allowed to carry hand baggage of dimensions not exceeding 22x18x10 inches or 8 kg. Business class and first class travelers are allowed to carry two pieces of hand baggage weighing up to 24 kg. All domestic and international flights, with the exception of those flying to America, have a check in baggage limit of 44 lbs for economy class 88 lbs for business class travelers. While visiting North America passengers may check in two pieces of baggage not exceeding 62 inches in size and weighing not more than 140 lbs for business class and 100 lbs for economy ticket holders.

Child Fares

Children below the age of two years can travel on the parent's ticket without any additional fees. No special discounts are availablefor children above two years old.

Senior Fares

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Pets

Unlike most airlines, on El Al all healthy pets weighing up to 8kgs are allowed to be carried inside the cabin provided they have relevant permission letters, health certificate and are carried in a cage to ensure no inconvenience to other passengers.

Carrying Oversized Baggage (Musical instruments, Strollers, etc.)

Passengers carrying large musical instruments in the cabin will need to pay a one way full adult fare for that instrument.

In-Flight Service

El Al's in-flight entertainment allows passengers to enjoy a number of programs like new movies, sports news, popular Israeli series and also Emmy award winning American sitcoms with numerous audio channels.

Air Miles

Matmid is the El Al frequent flier program.

Airline Food

Besides kosher meals many healthy options are available for diabetics, heart patients and others. El A1 offers 19 special types of meal options which are available by ordering 24 hours in advance.

In-Flight Magazine

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Airline Alliances

El Al frequent miles can also be collected while travelling through its different associates such as South African Airlines, Qantas, American Airlines and Sun D'Or.

Contact Information

Israel Office Tel:
972(3)9771111 or *2250

Website: www.elal.co.il

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