One of the most popular and luxurious airlines in the world, Japan Airlines is headquartered in Tokyo and is the national carrier for Japan and one of the biggest airline operators in Asia.

Where Do They Fly

Popularly known as JAL, the airline flies throughout Asia, Australia, Europe, New Zealand, and South and North America. JAL also travels to many destinations in the US and other parts of the world


Each passenger is only allowed one piece of carry-on baggage and one personal belonging on board such as a handbag or shopping bag. When traveling on a code share flight the operating carrier's baggage rules and regulations apply.


Online check-in is available to passengers possessing an e-ticket or ATB ticket (magnetic boarding pass) but not to other groups of passengers such as those traveling with infants on group tickets or with tickets bought as part of a package.

Child Fares

Child fares on JAL vary on the type of destination. Most fares for children are 50% of an adult fare and less for infants.

Senior Fares



Pets will be accommodated in the cargo compartment of the aircraft. Full and utmost care will be taken by Japan Airlines crew and staff to ensure that the pets travel safely.

Carrying Oversize Baggage (Musical Instruments, Strollers, etc.)

Baggage that exceeds the limit of dimensions, or baggage that cannot be properly stowed in the cabin because of space limitations must be checked-in for loading inside the cargo compartment.

In-Flight Service

In-flight services include First Class, Executive, JAL Premium Economy, and Economy.

Air Miles

Members of Skywards can avail Miles on Full fare Economy (Y) Class and on Economy Premium (W) on JAL European routes.

Airline Food

JAL's on board food menu includes a vegan mid-flight snack and dinner. The mid-flight snacks include vegetables in pita bread, pretzels, and vegan German along with cookies with a hint of coconut and ginger ale and green tea. The vegan dinner includes Tofu with onions and peppers over rice with a salad and a vegan desert. Beverages for this meal are Cranberry-apple juice and a bottle of water.

In-Flight Magazine

The top quality in-flight magazine is fully packed with relevant insights that are sure to make passengers' trips more enjoyable and exciting.

Airline Alliance

JAL is a member of the SkyTeam alliance which also includes Air China, Shanghai Airlines, Dragon Air, and Air India.

Contact Information

Address (New York Office):
Terminal 1 JFK International Airport,
Jamaica, New York 11430 USA

US and Canada Tel: 1-800-JAL-FONE ( 1-800-525-3663) (Reservations)
1-800-525-2355 (Flight Information)
1-800-525-6453 (JAL Mileage Bank Center)

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