Overview

Indian Airlines is an airline based in Delhi, India which primarily focuses on domestic routes, along with numerous international services to neighboring Asian countries. In 2007, the Indian government approved plans to merge Indian Airlines with Air India. The merger process is presently underway.

Where Do They Fly

Currently Indian Airlines flies to 14 international destinations - Shariah, Dubai, Abu Dhabi, Al Ain, Muscat, Bahrain, Salalah, Doha, Singapore, Kuwait, Kuala Lumpur, Bangkok, Dhaka, and Colombo and to 16 Indian Cities - Kozhikode, Kochi, Thiruvananthpuram, Mangalore, Chennai, Tiruchirapally, Hyderabad, Mumbai, Delhi, Pune, Nagpur, Amritsar, Lucknow, Jaipur, Kolkata and Ahmedabad.

Check-In

Indian Airlines has many types of checking in such as tele check-in, I check-in, self-check-in, city check-in, through check-in, and return check-in. After a payment has been made, passengers will be issued a PNR number and an itinerary receipt at the airport or airline office by the travel agent for reference. Passengers should bring with them the receipt when they report for the flight.

Baggage

The weight allowance for baggage in Jet Aircraft domestic flights is restricted to 40 kg on executive class for adults and children and 10 kg for infants. Weight allowance on economy is 30 kg for adults and children and 10 kg for infants. When taking the CRJ and ATR, the allowance is lower than the Jet aircraft and international flights are less than 10 pounds. Passengers are advised to always attach a personal identification sticker on checked baggage to prevent a fellow passenger from claiming the wrong baggage by mistake. Before checking in, passengers may be asked to pass all pieces of baggage to be checked in through the x-ray machines operated by the security personnel.

Child Fares

Passengers between the ages of 12 and 30 may be eligible for a discount of 25% on economy class. This varies on the type of the flight and the distance of the travel destination. Infants and children are allowed 50% and 90% discounts respectively on these air fares. There is only one free tour conductor ticket that can be granted for a group of 15 or more passengers. Two child passengers paying 50% of the total adult fare each will be included or counted as one passenger for determining group size.

Senior Fares

If you are in India and like to explore more of the country, Indian Airlines and Alliance Air provide you just the way to do it. India Wonder Fares for adults is a travel package that allows you to travel across the major tourist attractions in India at a very affordable fare. This package is available and applicable within the year and offers many flexible options so that passengers can enjoy it at their own convenience and comfort.

Pets

No animals other than small domestic pets and trained guide dogs shall be carried by passengers inside the compartments provided that not more than two crates of pets are carried at the same time. Also, the guide dogs and pets are not permitted to occupy a passengers' seat.

Carrying Oversized baggage (Musical Instruments, Strollers, etc.)

N/A

In-Flight Service

Indian Airlines' strength lies in its experienced and fully trained cabin crew, who trained technically in emergency precedures and have undergone aircraft type specific training and Crew Resource Management.

Air Miles

The internationally accepted Air-India-and-American-Express card has no spending limit for frequent flyers. This card offers excellent rewards and benefits designed to meet the travel needs of Air India customers and American Express Card members.

Airline Food

Indian Airlines offers a variety of in-flight meals with a multi-cuisine approach to cater to the tastes of passengers. The meals are packed from reputable hotel chains such as the Taj Group and Ambassador. Apart from the normal vegetarian and non-vegetarian meals, Indian Airlines also provides meals such as Jain meal, Diet meal, and meals for children. Air-India Express also provides pre-set meals in addition to soft beverages on board

In-Flight Magazine

Swagat, the in-flight magazine of Indian Airlines is widely read by almost 2 million passengers every month.

Airline Alliance

Star Alliance is an airline network which was established in 1997 as the first global airline alliance to provide customers worldwide reach .Indian Airlines is one of the flight carrier members. Other members include Air Canada, Air China, Air New Zealand, Ana, and Asian Airlines.

Contact Information

For reservations dial 1407. Callers in India who use MTNL/BSNL telephones may also dial the national toll free number: 1800 180 1407.

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