Overview

Once a major airline in Australia, Australian Airlines, (IATA code - AO and ICAO code - AUZ), eventually became a low-cost leisure airline serving both domestic and international flights. Its long history in commercial aviation had its inception in 1946 and was sold to Qantas in 1996. It subsequently stopped operating in the same year. In 2002, Qantas decided to revive Australian Airlines as an all economy class international leisure carrier that serve flights to Australian and Asian destinations, with its major hubs at Cairns International Airport and Sydney Airport. Yet again, in 2007, the airline completely ceased its operation.

Where Do They Fly

Australian Airlines had served flights to various cities in Australia that included Cairns, Darwin, Gold Coast, Melbourne, Perth and Sydney. For its international destinations, the airlines had once operated its flight services to Singapore, Hong Kong, Indonesia, Malaysia, Taiwan, Thailand, the Philippines, and Japanese cities such as Nagoya, Osaka, Fukuoka and Sapporo.

Check-In

For passengers traveling on domestic routes, the check-in time allotted was a minimum of 60 minutes before the time of departure, and valid IDs for security purposes were required. Check-in time requirement for international customers was at least 90 minutes before the scheduled time of departure. However, for group check-in, a minimum of 120 minutes were required. Valid IDs for international passengers were also mandatory. No online check-in was available.

Baggage

For all economy passengers on Australian Airlines, the checked baggage allowance was 20 kg (44 lbs). The total dimension allowed of each piece should not exceed 140 cm (54"). Additional charges would apply for any excess on checked baggage and no single item should exceed the weight limit of 32 kg (70 lbs).

For carry on baggage, passengers could carry personal items in the cabin such as a purse, overcoat, handbag, small camera, umbrella, walking stick, duty free items, and reading materials for the flight. However, laptops and video camera units would be subject to more security check. The weight limit for a carry on items should not exceed 7 kg (15 lbs). For the size limit, the total dimension should not exceed the measure of (length+height+depth=total) 48 cm (19") + 34 cm (13") + 23 cm (9") = 105 cm (41").

In addition, a passenger with an infant could also carry on baby foods and baby carriers free of charge in the cabin.

Infants

Passengers who are under two years of age were considered infants on Australian Airlines and infant policy would apply to them. Adult passengers who had infants traveling with them could make a reservation for their respective infants prior to their flight. An infant on domestic routes without a passenger seat had no free checked baggage allowance, but could still be allowed to bring into the cabin baby seats such as stroller, pushcart, car seat, baby capsule, infant restraint and folding cot. For international flights, an infant sitting on the lap of an adult passenger was entitled to a free checked baggage allowance of 10 kgs (22 lbs). An infant without a seat would only pay 10% of a regular adult fare.

Minors

Passengers who were under 15 years of age were considered minors on Australian Airlines and could benefit from Minor Services. When the said minors were traveling without a parent or guardian (at least 15 years old and above), they would be classified as unaccompanied minors. Responsible parents or guardian should make an early booking by contacting Australian Airlines or their travel agents. Booking a minor online would not be accepted as necessary requirements would be needed that also required the physical presence of the minor.

Pets

Australian Airlines allowed pets as checked baggage in its air conditioned cargo compartments designed for your pets' safety and comfort. Relevant pet requirements would be needed when you traveled with your pets such as health certificates and permits. Service dogs would be permitted in the cabin but must be securely harnessed or leashed. Service dogs should also have valid permits and be registered appropriately as a service animal.

Frequent Flyer Program

The airlines offered its Qantas Frequent Flyers for its valued customers, wherein points and corresponding rewards could be redeemed by flying frequently with the Australian Airlines.

In-Flight Services

Australian Airlines provided its contemporary Australian in-flight services from its welcoming attendants to menus and entertainment options, ensuring you a holiday experience while flying with the airline. Its service would start with a delicious complimentary meal inspired by Australian and Asian cuisine with a vegetarian option. Foods would be complemented with Australian red and white wines, beers, and soft drinks. For your entertainment during the flights, you could watch the latest movies, comedy shows, or music videos, which were available in English, Japanese, and Mandarin.

Airline Magazines

The Australian Way was the airline magazine of Australian Airlines.

Air Alliances

Australian Airlines had affiliation with other airlines such as Aeropelican Air Services, Airnorth and Brindabella Airlines.

Contact Information

For general inquiries, you may call Australian Airlines at 1300 799 798. For Qantas Reservations, call 13 13 13. For Frequent Flyers Club questions, call (02) 9691 3636 (within Australia) or +61 2 9691 3636 (outside Australia). Their website AUSTRALIAN AIRLINES now connects to Qantas.

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