Overview

As Canada's largest airline and flag carrier, Air Canada has been transporting both passenger and cargo to over 96 worldwide destinations since its foundation in 1936. As the world's ninth largest passenger airline based on fleet size, they average about 1,375 scheduled flights a day.

Air Canada's IATA code is AC, its ICAO code is ACA and its Callsign is Air Canada.

Flying Route

As previously mentioned, Air Canada travels to a lot of different countries and cities. Aside from Canada and the United States, they also fly to locations in Europe (i.e. Russia, Germany, and Ireland) Asia (Japan, Taiwan, and India), South America (Costa Rica, Chile, and Brazil) and the Middle East (Lebanon. Kuwait and Egypt).

Check-In

A new feature called online check-in now allows passengers to receive an electronic boarding pass that is printable (whether at home or at a self service check-in kiosk). There is also an option to just have it sent on your mobile for more convenience. The restrictions for acquiring this service is that it should be within 24 hours before your flight, at least 30 minutes for flights within Canada, an hour before your departure for flights between Canada and the US, one hour prior for flights from Canada to any other country and for connecting flights, there should be up to 24 hours prior to your last connecting flight. They also provide self tagging options that allow you to print your own tag and attach it to your bag.

Baggage

Air Canada allows one standard article (like a roller bag) with a maximum size of 23 x 40 x 55cm (9x16x21") and maximum weight of 10 kg/22 lbs and one personal article (such as a purse) with a maximum size of 16 x 33 x 43 cm (6x13x17") and a weight of 10 kg/22 lbs. For the checked baggage allowance, a standard passenger is permitted to check-in two bags with a maximum weight per bag of 23 kg/50 lbs and a maximum dimension of 158 cm/62". The fees for overweight and oversized baggage is US$75 per bag for Canada and US destinations while international destinations would cost US$100 per bag.

Traveling Infants

If traveling with a child within Canada and the USA, only infants (who will be seated on the parents' laps) with ages from newborn to two years will be allowed to have a free plane fare. If the child's age ranges from two to 11, then he'll be charged with the regular adult fare. For international flights, infants will be charged only 10 percent of the total adult fare while children under 12 will be charged with a child's fare. If you prefer to reserve a seat for your infant, you can do so. The only infant carriers allowed on Air Canada flights are SNUGLI carriers (except during take-offs, landing and taxiing).

Minors

The Unaccompanied Minor service is for minors from ages eight to 17. This service that is offered only for non-stop flights makes sure that the children traveling unaccompanied will be taken care of and escorted from the moment of arrival at the airport until they have reached their destination. Children under eight years of age are not eligible for this service. For those with ages ranging from 12 to 17, this service is still available, yet optional. Arrangements for this service should be done by contacting Air Canada reservations or your travel agent. This service costs US$100 each way per child per flight.

Pets

The only types of pets that can be flown with Air Canada are cats and dogs. For domestic flights within Canada and to the USA, there will be a handling charge of US$50 while a US$100 fee for international flights. These pets will be stored in a carrier that should be small enough to fit under the seat right in front of you. Service animals such as a guide dog will be free of charge. They will stay by their master's feet in thecabin just as long as the animal is harnessed and has been certified by a professional service animal institution to be trained.

Frequent Flyer Program

The Frequent Flyer Program of Air Canada is referred to as the Aeroplan Program. You can use your miles wisely by redeeming the different perks offered by Air Canada such as update your audio or video system, shop for anything in any category (entertainment, beauty, sports) and travel to another destination.

In Flight Services

In-flight services include a wide range of entertainment from up to date movies to audio and a multitude of meal offerings from onboard cafes and special meals.

Airlines Magazine

Air Canada's magazine called enRoute delivers various interesting topics for the whole family involving travel and leisure.

Airlines Alliances

The Star Alliance includes top airlines with the likes of US Airways, Spanair, AirChina, Lufthansa and Swiss.

Contact Information

Contacting Air Canada is relatively easy through their website at www.aircanada.com. For Canada and US residents who would like to reserve through phone or just inquire, dial their toll free number, 1-888-247-2262. International customers residing outside Canada and US should log on Air Canada's website to see the designated contact number for their country. For the Frequent Flyer club, call 1-800-361-5373 for general inquiries.

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