Overview

Phuket Air was founded in 1999 and began operation in 2001. Although this airline was once considered to be the crowning jewel of Thailand's burgeoning airline industry, offering multiple flights to Asia, Europe, and the Americas, financial and safety problems forced the company into bankruptcy in 2006 and severe cutbacks followed. Until recently, the airline had been banned from operating in Europe due to concerns about the age of its fleet and its poor safety records. Howeve with the help of consultants from Air France, Phuket Air upgraded its fleet and met the European Union's strict safetrty and service regulations and the European ban has been lifted. Currently, Phuket Air is concentrating on leasing services and specialized charter tour packages such as flights to religious pilgrimage destinations in the Middle East.

Where Do They Fly

Phuket Air flew international routes between Bangkok and Asia and Europe and the Americas, from Suvarnabhumi International Airport in Bangkok and Phuket International Airport in Phuket until 2005. Up until 2006, Phuket Air flew domestic routes between Phuket and Bangkok and from Bangkok to Ranong. As of the summer of 2006, Phuket Air has no scheduled domestic flights and operates internationally in the Middle East, North Africa and South East Asia for Saudi Arabian Airlines as a provider of the following services: ACMI (Aircraft, Crews, Maintenance, Insurance) wet leasing, dry leasing, ad-hoc leasing, charter services and medical evacuation.

Check-In

Passengers should arrive approximately three hours prior to departure

Baggage

Passenger baggage allowances are 20 kg for economy class, 30 kg for business class, and 40 kg for first class. Carry-on baggage is limited to a hand bag (the size of the piece not to exceed 115 cm or 45 inches) not to exceed 7 kg (15 lbs) for economy class. Business and first class passenger carry-on baggage is limited to a bag not exceed 115 cm (45 inches) and a briefcase not to exceed 100 cm (39 inches). The total weight of both bags should not exceed 9 kg (20lbs)

Child Fares

Accompanied minors fly for approximately 65% of the adult fare.

Senior Fares

N/A

Pets

Only small animals such as dogs, cats, and caged birds are allowed on flights and they must be stored in the cargo area.

Carrying Oversized Baggage (Musical Instruments, Strollers, etc.)

For baggage exceeding prescribed limits (which cannot be separated into pieces) such as medical equipment, sporting goods and musical instruments, the passenger must make special arrangements with the airline in advance for their proper transfer.

In-Flight Service

In-flight movies and music are available for long flights and complimentary handsets are provided for in-flight entertainment. Hot towels, pillows and blankets are also provided

Air Miles

Phuket Air does not participate in any frequent flyer programs.

Airline Food

Hot and cold meals with a choice of alcoholic and non-alcoholic beverages are available during flights. Simple snacks with juice or water are served for short commuter flights while lunch and dinner are served on long flights, usually some variation of seafood with rice (Thai-style), salads and meat dishes. Special diets are honored by arrangement in advance of a scheduled flight.

In-Flight Magazine

N/A

Airline Alliances

Phuket Air has an ACMI leasing arrangement with Saudi Arabian Airlines and Bitman Bangladesh

Contact Information

Address: 1168/71 25th-B FL Lumpini Tower Bldg. Rama IV Road
Thungmahamek, Sathorn, Bangkok 10120 Thailand

Tel: (662)679-8999 Fax: (662) 679-8235-6

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